HOW TO BUY Health Insurance
DO YOU NEED HEALTH
INSURANCE?
To most of us, this is probably just a rhetorical
question. We have all heard horror stories of families
or individuals who thought they could get along without
health insurance-at least temporarily. They dropped their
policy or didnt even take one out so that they would
save money every month.
Then a catastrophic event happens-a major
illness or an unexpected accident (are there any accidents
that arent unexpected?).
These days just one major medical occurrence
can wipe out the savings and assets of most people. And
as a one person operating a small business, you also have
a special need to be at work every day. If you are ever
sick or injured, you need to get back to your job as quickly
as possible because no one ever takes care of your business
like you do-not even family, well-meaning friends or loyal
employees.
But what about those "smart"
people who "save" money each month by not having
health insurance. Even if they put the money in the bank
and save it for that possible accident or illness, it
will probably not build large enough or fast enough to
cover more than a minor medical condition.
And if they should contract a serious
illness or suffer a major accident, they may be uninsurable
for a long time (even for life in some cases).
The answer seems clear then-YES, you
need health insurance. But health insurance is not
like buying other goods and services. You really need
to buy it when you arent using it. If you wait until
you need it (when youre sick or injured), you probably
wont be able to get it.
We urge you to use this information
to help you save money on the health insurance you purchase.
In order to understand how you can save money, you have
to know a little bit about how medical expenses are escalating
and how insurance policies are structured. The next sections
we hope to help you in understanding a little more of
this market.
WHY DOES IT COST SO MUCH?
There are more doctors, more medical
services and more treatments available every day in America.
And with third-party payers (insurance companies and government
programs such as Medicare) making the actual payments
to the doctors and medical facilities, the use of medical
services has been increasing rapidly.
When you feel as though "someone
else" is paying for the service, youre more
likely to agree to services and procedures you would otherwise
further investigate. "Thats OK, my insurance
will pay for it "has often replaced a more consumer-oriented:
"Is it really necessary? Isnt there another
alternative? What is the most cost-effective approach?
If I didnt have insurance, would you still recommend
this test or treatment?"
Unfortunately, even though it feels
like "someone else" is paying the expenses,
you are ultimately the one footing the bill. You dont
directly write the check, but excessive and unnecessary
medical charges are an important factor in the rate at
which insurance premiums increase for everyone.
So what can you do to help solve this
problem? The answer lies in individual action to control
your own costs-when you purchase your health insurance
and each time you seek medical treatment. The rest of
this information will help you plan out your own insurance.
Needs and understand the cost containment programs that
some insurance companies are now using to help you lower
your cost.
THE DESIGN OF YOUR POLICY
There are several important factors
in your health insurance policy that can result in cost
savings for you-if you know what you and your family need.
Some insurance companies allow you to choose from various
options on these items. You should also try to assure
that you can make changes in the future in case your needs
or budget changes.
DEDUCTIBLES
A deductible is the amount of covered medical
charges you must pay on your own before your policy begins
to pay benefits. Generally, the higher the deductible,
the lower your insurance premiums.
Many policies have a wide range of deductibles
available, especially for the hospital portion of your
coverage. Deductibles may range from $200, to $1000, all
the way up to $10,000 or $25,000.
If you are trying to keep your insurance
premiums low, while still protecting yourself from catastrophic
medical expenses-the kind that could run into hundreds
of thousands of dollars and force you to sell your home
and other assets-you will probably want to keep your deductible
fairly high. By selecting a higher deductible, your regular
insurance premium payment will be lower. This would mean
your out of pocket expenses would e higher if you do have
an illness or injury, but you have saved money each month
through lower premiums.
COINSURANCE
A coinsurance is the percentage of covered
medical expenses you pay out of your own pocket after
you have met your policy deductible.
While policies are available which pay
100% of covered charges, these are quite expensive. People
who are more concerned with their budget have tended to
look toward policies with coinsurance Probably the most
popular coinsurance option available on many policies
today is the 80/20 type plan.
With an 80/20 plan, after you have
met your policy deductible, you pay 20% of the covered
medical charges and the insurance company pays 80%.
There are other configurations of the
co-payment available. Many companies offer 70/30 or 50/50
type plans. As the second number increases, it means you
pay a larger percentage of the covered expenses. ?Please
Keep in mind as with a PPO Plan your Coinsurance is different
when you are in network and when you are out of network.
While you may want to consider this type of policy when
you realize how much you can save in regular insurance
premium payments.
STOP-LOSS POINT
Before you make a decision on the coinsurance
amount you can afford to accept, you need to determine
if the policy you are considering has a "stop-loss"
point. This means for your policy type, the insurance
company has structured it to stop your losses at a
certain level of covered expenses.
For example, if the policy has a $5000
stop-loss, you pay your payment percentage only up to
$5000 stop-loss, you pay your CO-payment percentage only
up to$5000 of covered medical expenses. Once your covered
expenses have reached $5000, the insurance company pays
benefits on all other covered expenses, up tot the maximum
amount of your policy.
Some insurance companies allow you to
select from various stop-loss points so that you can better
control what your maximum out-of-pocket expenses might
be.
OUTPATIENT EXPENSES
It is not uncommon in today's medical world
with if a individual has a catastrophic illness for the
some or even the majority of treatment to be handled as
an outpatient. We fervently believe that it is in your
best interest to have your outpatient expenses be built
into the plan.
OUT-OF-POCKET COSTS
There are really three levels of out-of
pocket costs you need to look at when you are considering
what you wish to select in terms of deductibles, coinsurance
and, co-payments .
First, you want to review what your
average or general medical expenses have been in recent
years and what you think they reasonably may be for the
near future. For example, if you have children and you
expect to have numerous outpatient expenses for minor
ailments, broken bones, etc., you need to weigh this against
the amount you will pay in premiums to have even minor
doctors office visits covered by your insurance.
In many cases, if you can handle the runny noses and other
minor occurrences on your own, you can save money in the
long run through lower insurance premiums. Or look for
a plan with Doctor Visit CO-payments
Second, you need to think about how
much you could reasonably cover yourself if you had serious
medical expenses to contend with. For example, if you
or one of your covered family members had a car accident
and required extensive hospitalization, how much could
you pull in from savings, how much could you cover by
using a credit card, how much could you defer to a payment
plan without drastically altering your own lifestyle?
These are not easy questions, nor are
there any "right" answers to them. But in order
to have more control over your own budget and your health
insurance, you need to review them.
COST CONTAINMENT PROGRAMS
Those insurance companies which are working
in your best interests to keep down costs so that your
premiums will be as reasonable as possible also are now
using a number of programs to contain claim costs. By
keeping claim costs down, you are also working toward
keeping your future premium costs down-as well as your
own out-of-pocket costs.
We have listed here some of the most
frequently used cost containment programs. The first four
are those which you yourself can participate to make a
difference.
Remember, the only way Americans can
truly impact escalating health care costs is to take responsibility
as consumers in each medical service purchase.
PRE-CERTIFICATION
Also known as "utilization review,"
this is a method to eliminate unnecessary health care
services and excessive days of hospitalization.. It is
used in particular before a hospitalization recommended
by your doctor.
In most cases, it requires that you
or your doctor call a specified phone number (usually
a toll-free 800 call). The planned treatment is then reviewed
with your doctor by a trained medical professional.
Expenses that could be considered unnecessary
or inappropriate are discussed and a decision is reached
with your doctor. In some cases they are able to reduce
the number of days you will stay in the hospital (which
is good news for most people, in addition to the savings
in expenses!). In other cases alternate forms of treatment
may be suggested that can produce the same or better level
of care at a lower cost.
For example, it may be suggested that
a hospitalization be short-ended by sending you home two
days earlier with some home medical care to assist you.
Some insurance companies have saved
million of dollars in unnecessary expenses with this program.
And many patients have been able to go home sooner or
remain home during treatment-and that makes most people
much more comfortable.
EXAMPLE:
At an average hospital day cost of $1280,
trimming 2 days off a hospitalization can have a significant
effect for you.
Hospitalization of 7 Days $8960
Hospitalization of 5 Days $6400
Total Claim Savings $2560
Your out-of-pocket Savings
at a 20% CO-Payment Level $512
PPO NETWORKS
"PPO" is a term that you have
probably heard more and more during recent years. It stands
for "preferred provider organization" and it
means that a group of medical services providers (doctors,
hospitals, clinics, or other facilities) have agreed to
charge lower rates to certain groups of policyholders
in exchange for being put on the "preferred provider
list".
The medical service providers benefit
by possibly increasing the number of people they serve.
You and your insurance company benefit by keeping down
claim costs, your out-of-pocket costs and your future
premium costs.
For example, if you are hospitalized
for a treatment which would normally be billed by the
hospital at $5000, a preferred provider arrangement may
have set the negotiated rate at $4000. This means the
total claim cost would be lower. It also means that if
you have a 20% CO-payment, your out-of-pocket cost will
be $200 less that it would be with a non-preferred provider.
EXAMPLE:
Regular Hospital Rate $5000 $1000
Preferred Provider Rate $4000 $
800
Total Claim Saving $1000
Your Out-of-pocket Saving $ 200
Please remember there are different coinsurance
obligations "in" or "out" of your PPO network. This is
referred to as a steering mechanism. Your obligation
in network could be 80/20 IN NETWORK , but 60/40 out of
network. You will have a larger obligation out of network.
In addition, the savings through this
type of program help keep overall claim costs down and
this helps lower any future premium adjustments needed.
Some insurance companies have even gone
a step further by establishing preferred provider networks
of specialized hospitals and other medical facilities.
In these cases, you may be eligible to receive treatment
at a well-known and well-respected quality facility at
a lower negotiated rate. Many people are finding that
this type of cost containment program will save money
as well as increase their peace of mind.
"USUAL, CUSTOMARY AND REASONABLE"
REVIEW
Some insurance policies include language
which specifies that benefits are based on industry standards
for "usual, customary and reasonable" charges.
The vast majority of medical providers charges come
within these norms. However, a few providers charges
are clearly beyond the scope of reasonableness and are
consequently labeled as excessive. Insurance companies
which closely monitor this notify providers if their charges
exceed the reasonable levels. In almost all cases the
medical service providers adjust their billing after they
are notified. Some insurance companies use sophisticated
computer software programs to determine whether specific
medical charges greatly exceed those charged by other
doctors and hospitals in the same geographic area.
THE INSURANCE COMPANY
YOU SELECT
In addition to looking at the benefits and
cost-saving measures of a health insurance company you
should also consider the insurance company itself. While
there are many rating systems around these days, some
of them measure aspects that are really dont relate
to the service or safety you would receive as a policyholder.
Its also important to realize
that "average" rated companies with long histories
in business may be more secure for you than newer companies
that currently have high ratings. Those high ratings could
diminish; you may be safer with a company that shows more
consistency and perseverance.
There are two main areas which you should
question when selecting a health insurance company:
SERVICE
Try to be sure that the company is service-oriented.
They should have a standard response time for policy holder
inquiries and they should tell you what it is. They should
also have a standard for claim handling time on the average.
You want to be sure that when you have a question or a
claim that it will be handled accurately and promptly.
ASSET SAFETY
One of the best measures of security and
long-term stability of an insurance company is the make-up
of its investment portfolio. If its assets are secure,
then you can have greater peace of mind that your future
claims will be able to be paid.
Insurance is a risk business. The insurance
company takes a risk when it issues you a policy. The
only way to maintain your security in this risky business
is to assure that the assets standing behind your policy
are safe and secure.
You should look for a company that has
a strong and conservative investment philosophy. It should
have the vast majority of its investments in investment
grade securities. While these types of investments dont
have the big yields of some junk bonds, they also do not
have high risk associated with them.
In short, you want to know that:
- The insurance company you choose has a policy with
the benefits you need
- The company works hard to keep costs down so that
your premium will not escalate any faster than it
has to: and
- The company invests its income wisely to maintain
your security for the future.
On the next page is a list of questions
you may want to ask of your health insurance agent or
company to help you make your decision.
QUESTIONS TO ASK
POLICY BENEFITS AND PREMIUMS
- What is the policy maximum benefit?
- Is the outpatient benefit built in
- What deductibles are available?
- What CO-payment percentages are available?
- Is there a stop-loss-or more than one I can choose
from?
- How difficult will it be for me to make changes
in my deductible or CO-payment later on?
COST CONTAINMENT
- Does the insurance company use a pre-certification
method for hospitalizations?
- Does the company participate in any kind of PPO?
- Does the company have any special way of handling
a case that looks like it will have a large claim?
- Does the company ever consider alternate care, like
sending a patient home from a hospital earlier with
in-home care?
- Does the company offer any type of incentive for
me if I find overcharges in my doctor or hospital
bills?
- How closely are claims from doctors, clinics and
hospitals monitored for excessive charges, questionable
billing practices or fraud?
INSURANCE COMPANY
- How service oriented is the company?
- If I call or write in with a question, how quickly
will I get a response-whats the average service
time?
- How quickly are claims handled when they reach
the company?
- What percentage of the companys invested assets
are investment grade securities?
- How old is the company?
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